FAQ

Frequently Asked Questions

How do I place an order?
Browse our products, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.

What payment methods do you accept?
We accept major credit cards, debit cards, and other payment methods displayed at checkout.

How long does shipping take?
Shipping times vary by location. You'll receive tracking information once your order ships.

Do you ship internationally?
Please check our shipping policy for details on international shipping availability.

What is your return policy?
Please refer to our Return & Refund Policy page for complete details.

How do I exchange an item?
Contact us with your order number and we'll help arrange an exchange.

How do I care for my jewelry?
Please refer to the care instructions on individual product pages for specific guidance.

How can I contact customer service?
You can reach us through our contact page or email us directly.