Shipping Policy

Shipping Policy

Thank you for shopping with TUMse.

We are committed to delivering your order safely and beautifully, with the care and attention that every TUMse gift deserves.

Order Processing

All orders are processed within 2–4 business days after the order is placed. During periods of high order volume, launches, or special occasions, processing times may be slightly extended.

Once your order has been processed and dispatched, you will receive a shipping confirmation along with tracking details (where applicable).

Shipping Timeline

We currently ship across India.

Estimated delivery time after dispatch:

  • 3–5 business days for most locations within India.

  • Delivery timelines may vary depending on the destination, weather conditions, public holidays, or other unforeseen circumstances.

Please note that delivery timelines are estimates.

Order Tracking

Once your order has been shipped, tracking information will be shared via email or WhatsApp. Customers can use the tracking details to monitor the status of their shipment.

Shipping Address

Customers are responsible for providing accurate and complete shipping information at the time of placing an order.

TUMse will not be responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete address details provided by the customer.

Delivery Delays

While we strive to ensure timely delivery, certain circumstances beyond our control may result in delays, including but not limited to:

  • Adverse weather conditions

  • Natural disasters

  • Transportation disruptions

  • Public holidays

In such situations, we appreciate your patience and understanding.

Damaged Packages

If your package arrives visibly damaged, please contact us within 48 hours of delivery and share clear photographs of the package and product. We will review the issue and assist you accordingly.

Contact Us

For any shipping-related questions or concerns, please contact us at:

Email: hello@tumse.in
Instagram: @tumse.in

contact: 8178637435

We are always happy to help.