Shipping policy

At Tumse, every order is packed with care and dispatched with intention. Here’s everything you need to know about our shipping process.

Order Processing

All orders are processed within 1–3 business days after confirmation.

Orders are not shipped on Sundays or public holidays.

Once your order is dispatched, you will receive a confirmation message with tracking details.

Delivery Time

Standard delivery usually takes 3–7 business days, depending on your location.

Please note that delivery timelines may vary during peak seasons, sales, or unforeseen courier delays.

Shipping Charges

Shipping charges, if applicable, are calculated at checkout.

From time to time, Tumse may offer free shipping promotions.

Order Tracking

Once your order has been shipped, a tracking link will be shared via email or WhatsApp so you can monitor your delivery in real time.

Delivery Delays

While we strive to ensure timely delivery, Tumse is not responsible for delays caused by courier partners, natural disruptions, or incorrect shipping details provided at checkout.

Incorrect Address

Please ensure your shipping details are accurate. Tumse cannot be held responsible for orders delivered to incorrect addresses provided by the customer.

If you have any shipping-related questions, feel free to contact us at: hello@tumse.inÂ